Fishy - Scammers have many tools at their disposal to create messages, phone numbers, links and sites that mimic legitimate ones.
Recognizing scams: Does it feel like FRAUD?
Call us immediately at 1-800-REGIONS (1-80). If you responded to what you believe to be a fraudulent communication and feel your personal information may be at risk: report it to the bank right away to initiate possible fraud prevention procedures. Always dial the number directly, as opposed to clicking on it to call back from your device.
You can verify whether the number is legitimate by visiting Regions Help & Support (for customer service) or using our Locator tool (for branches and bankers). If you receive a suspicious phone call or voicemail: hang up or don’t answer the call. Do not click on links you have not requested, and block the incoming number or email address. Never respond to suspicious texts, even if the message instructs you to text “STOP” to discontinue them. If you receive a suspicious email or text: forward it to and then delete it. While phishing has typically been associated with emails or texts, there are also scams that use a combination of phone messages and toll-free numbers. Provide these details to a trusted Regions banker only if you have reached out to us directly for support.Īccording to the Federal Communications Commission (FCC), telltale signs of these scams include unknown numbers or email addresses, misleading or confusing information, messy formatting or misspellings meant to sidestep blocking/filtering tools, mysterious links and even “too good to be true” sales pitches. When scammers try to trick you into sharing your personal or confidential information using links or attachments sent via email, that is known as “phishing.” If they contact you using text message, that’s sometimes called “smishing” or “robotexting.” These messages can be sophisticated - the emails and texts may appear to be from a reputable company, such as a bank - and this type of electronic fraud is increasingly on the rise.Īlways remember: Regions will never call you to ask for sensitive information, such as one-time codes, usernames, passwords and PINs. What is phishing and how should I report it? Help & FAQs
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